FIRST CLASS BOOKED-NOW WHAT?

Congratulations on taking this exciting step for your child! We know that signing up for a new class can bring a mix of excitement and questions, so we've put together this guide to help you and your child feel confident and prepared for what's ahead.

Set your child up for success

What to WEAR and BRING

• Athletic shoes (no crocs, flip-flops, or boots)

• Comfortable clothes your athlete can move in

• Water

Consistency. is. key.

The key to success is showing up consistently! We suggest sticking to a regular weekly routine to maximize your progress. Make it even easier by pre-registering ahead of time—it'll save you the hassle later!

Pro tip: Book the same day and time each week to create a routine your child can count on.

staying in the loop

We believe in keeping parents informed and connected to their child's movement journey. Here's how we'll communicate with you and the best ways to reach us:

How We'll Keep You Updated:

• Monthly newsletters with gym news and upcoming events

• Text/email notifications for schedule changes or closures

• Photos and videos through our private HUBFAM Facebook group

Stay Connected:

• Download the HUB Parkour Training Center app for schedules and announcements

• Join our private HUBFAM Facebook group to connect with other families and see progress photos

Best Ways to Reach Us:

For Quick Questions: Call (508) 622-1591

For Detailed Concerns: Email contact@hubptc.com

We respond within 24 hours during business hours, and we love hearing from parents about their child's progress!

Your Questions Answered

• WHAT IF MY CHILD IS SHY OR NERVOUS?

  This is totally normal and we see it all the time!

  Our coaches are specially trained to work with shy kids. We'll let your child observe first, join in when they're ready, and never force participation.

  Most nervous kids are laughing and jumping around by the end of their first class.

  If they need a few classes to warm up, that's perfectly okay too!

• What are the best shoe options for parkour class?

  Your child must wear SNEAKERS to class - no crocs, sandals, or boots allowed!

  A coach favorite is the Reebok Classic Nylon sneaker

  But any sneaker with a rubber bottom will do just fine!

• What if we are running late to a class?

  We know life happens!

  You have 5 minutes (Early Development) or 10 minutes (General Youth/Adult) after class starts to check in if you are pre-registered. After that, we can't let students join for safety reasons, and the class will count as used.

• Can I watch my child's class?

  You're welcome to stay and watch!

  We have a comfortable waiting room with cameras throughout the facility so you won't miss a moment of your child's class.

  You're also more than welcome to drop off and pick up when class is over if you and your child are comfortable with that.

Ready to get started? We can't wait to meet you!